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CLIENT APPLICATION TESTING #1
Execute functional validation for 2 different major features, ensure high-quality product and releases. The Inspur team performs daily feature validation, and weekly acceptance-level validation for different branch and builds and monitor new customer feedback for regressions/investigations. Inspur’s team has become the extended team of the client’s core team and have posted more than 5000 bugs and delivered more than 250 tasks in the past 4+ years, and successfully delivered all the deliverables on time and on target.
6 engineers in 2 different locations
TECHNOLOGY & SKILLS
VSO, Product Studio, Office Gemini Dogfood, Nebula, Debugger, Hyper-V, PowerShell, Watson, VB, bug reporting skills, troubleshooting skills, etc.
Different PC, Mac, and mobile platforms
In addition to reviewing the internal feedback, Inspur team took the initiation to review the external feedback and investigation as well
Created a centralized Wiki which has rich How-To info for both features. This help speed up onboarding and ramping up
Built a rich knowledge base that includes well-written articles, key process info, recorded training
Functional validation feature list increased from 93 to 125
Contribution to globalization testing. Covered more than 30 languages (e.g., Russia, Spanish, RTL) regularly
Additional test coverage of different product versions/SKU
Received great feedback and appraised for client. Inspur tester has created semi-automation tool that reduce execution time by about 60%. Inspur has the technical experience and capability to identify needs and opportunities to help improve the efficiency and productivity
Setup and maintain VM machines with monthly builds to assist bug and test verifications.
Consistently review bug fixes recently within 7 days to identify code change areas, and find regression bugs as soon as we can
Perform monthly Bug bash; generally it results about 20+ bugs within 2 days
In past years, Bugs total: 104 bugs average per month, Bug fix rate: 39% in average (KPI is 30% for Excel).
Test Activities & Found Good Quality Bugs
Bugs Average per Month
39% IN AVS.
Bug Fix Rate (KPI is 30% for Excel)
We have been consistently meeting or exceeding SLA/KPIs
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