top of page
Service Management

Infrastructure Management

IT Infrastructure Operations

Infrastructure operations service includes 24x7 monitoring of infrastructure for availability / performance / capacity, batch monitoring / management. Operations service desk includes incident management activities such as incident recording, initial investigation of issues; tracking and escalation management, and closure; user administration and service reporting.

Production Support

Product support service involves a detailed analysis of incidents, incident resolution, and problem management activities such as trend analysis, root cause analysis, known error establishment, and creation of break-fixes (excluding code changes).

CONTACT US

Need a solution for the ease of operation, clarity of information and reporting, and cost savings?
Inspur provides infrastructure management services to help you maximize infrastructure availability and business productivity.
bottom of page