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Business Process Management

iPROCESS KNOWLEDGE MANAGEMENT

SUMMARY

iProcess Knowledge Management is a cloud-based online platform powered by Inspur iBPM solution that provides process designers with new experience and capabilities to maximize efficiency on collaborative process design, sharing and implementation.
 
Results:
  • Multiple Orgs at Microsoft Has Adopted This Platform
  • Major Productivity Improvements – Creation Efforts Reduced by 70%
  • Ease in knowledge access and communication, simplicity
Empowers New Experience for Process Design and Collaboration Online

CHALLENGE

Our client has been managing training participation and certification progress for its training programs. Various challenges exist as below:
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  • Limited tracking capability for candidate certification process
  • Persona based automated intelligent workflow capabilities are needed to provide simplified experience for candidates, mentors, and reviewers to facilitate workflow execution

CHALLENGE

Our client has been managing training participation and certification progress for its training programs. Various challenges exist as below:
​
  • Limited tracking capability for candidate certification process
  • Persona based automated intelligent workflow capabilities are needed to provide simplified experience for candidates, mentors, and reviewers to facilitate workflow execution
Case Study- iProcess Knowledge Managemen
Empowers New Experience for Process Design and Collaboration Online

SOLUTION

Inspur helped the client to enable digitalized business process management for training and certification management with iWorkflow, and provided aggregated business values from various certification pathways.
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  • End To End Integrated Quality Academy Training Certification Paths And Process Monitoring
  • Role Based User Experience In Automatized Workflow
  • Real Time Business Process Workflow And Certification Performance Monitoring Dashboard
  • Integrated And Reusable Data Model To Enable System Scalability And Reduce Data Defects
  • Ability To Easily Locate And Leverage Information By Allowing Legitimated Users To Access All Past Projects

RESULTS AND RETURN ON INVESTMENT

  • Reduced reliance on manual processing and execution reporting, with improved accuracy and productivity through workflow automation with communication standards
  • Ease in understanding real time business process performance through
    certification process performance monitoring dashboard
  • Higher candidate satisfaction and higher growth in certification volume and revenue
CONTACT US

We Can Help You Improve Your Business Process Manament

Inspur has access to a large pool of highly skilled, technical professionals.

We are proud of employing the best and the brightest. 

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