Service Management
Business Process Management
Digital Customer Experience Modernization
Our focus is on enabling you to define and deliver technology-enabled transformations of your business by:
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Working with you to define the business ambition that drives the transformation, and the strategy needed to achieve it. We help you to establish a value realization roadmap, define the business case, design governance principles and set up the business transformation program management.
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Supporting you in implementing the transformation strategy, providing proper program and project management, and the right set of change management methods.
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Providing quality assurance or turnaround support that enables you to ensure the effectiveness of in-flight transformation programs where we are not your primary implementation partner.
We use 3-step approach in business process management and transformation solution delivery:
Transformation Strategy
Helping you identify transformation requirements and the value that is associated with realization. In the next step, we support you in defining the transformation program
Transformation Portfolio and Program Management
Helping you manage and govern a complex, long-term, business transformation program (often supplemented by our enterprise change and learning offerings)
Transformation Quality Assurance
Helping you turn around ailing programs, or providing you with independent advice and support in managing high profile or high risk programs where you have selected other implementation partners
CONTACT US
FEATURED CASE STUDIES
Enterprise Process Design & Optimization
Inspur works in close collaboration with our clients to accelerate the delivery of transformational capabilities, business value, and connected enterprise processes, supplemented by use of quality and process technology solutions. Our focus is to enable you to achieve integrated, well-functioning and efficient enterprise processes by:
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Designing the overall process model, eliminating organizational, process or information gaps
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Enhancing Supply Chain and Operations capabilities
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Addressing key challenges in Finance and Controlling processes
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Ensuring employees can be productive by fulfilling process objectives and enterprise targets
Specialized Domains
Business Process Optimization
Helping you to properly address changing business needs by streamlining your processes to ensure information is shared and accessible across the value chain and by improving your Business Process Management capability
Supply Chain and Operations Processes
Building Supply Chain and Operations Capability has always been important but it is now the critical differentiator for sustainable and scalable success. We help you to realize Supply Chain and Operations performance objectives both for execution and planning processes.
Finance
Processes
Building and supporting a world-class finance function that consistently delivers added value to the organization is paramount to your success in this ever-changing regulatory market.
HR
Processes
Enhancing employee productivity and satisfaction to reach the highest potential to achieve executive objectives, while being able to adapt to the fast pace and agility of the market.
Enterprise Application Design and Implementation
Enterprise Application Design and Implementation
In a constantly evolving business landscape, it is imperative to future-proof your business and realize the full potential of technology breakthroughs while sustaining profitability in a competitive world.
Prepackaged business applications from leading global product vendors provide best-in-class business processes. This facilitates cutting-edge technologies to evolve a comprehensive IT landscape for your enterprise. In addition, enterprises need technology expertise backed by deep industry knowledge to successfully execute business agendas with robust IT strategy initiatives.
At the same time, to achieve competitive advantage, organizations are increasingly looking towards adoption of technology-driven business models to build their IT infrastructure and enterprise architecture.
Challenges & Opportunities
The enterprise technology landscape in several organizations lags behind business demands. This necessitates creation of a flexible and efficient technology landscape that responds to business demands in an agile and efficient manner.
How we deliver business value?
Our partners with clients across industries to solve complex business challenges by reforming their technology landscape in sync with business strategies. Inspur achieves this by leveraging robust business application expertise across prepackaged business applications, functions, and technologies.
Enterprise Applications should enable you to design, implement, and operate the core processes that ensure your business achieves optimal success. They should be agile enough to meet today’s changing demands, robust enough to sustain business critical processes and standardized enough to leverage your scale and give you predictable operational costs.
As your consulting partner, our aim is to ensure that Enterprise Applications do what they should do, with the minimum amount of risk or business disruption.
We have extensive experience in working with our clients to get the best value from Enterprise Applications and to meet the challenges and overcome the obstacles that can reduce that value.
Our offerings include Enterprise Application-enabled business transformation programs ensuring that operations use the best tools and services to provide a reliable level of quality and a predictable level of cost.
Digital Transformation Enablement
Inspur enables you to focus your whole value chain for the best customer experience and operational performance by:
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Creating a continued set of positive experiences, resulting in sustained higher share of wallet and lifetime value, and positive influences on other customers
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Creating next-generation commerce systems that deliver better multi-channel customer experiences through personalization, advanced selling and customer engagement techniques.
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Translating your strategies into operational processes and information technology systems that optimize business performance, delivering excellence in sales processes.
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Improving the performance of marketing operations by developing systems and operations that result in better customer acquisition/conversion and more efficient use of marketing spend techniques.
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Changing the culture of IT organizations and their business counterparts, to develop capabilities and planning approaches to improve performance and become more nimble.
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Helping you to develop, test and scale new capabilities to deliver new revenue streams and defend against disruption
Specialized Domains
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Cybersecurity
from assessment and 24/7 monitoring to threat detection and emergency response services, Inspur’s Cybersecurity solution provides end-to-end protection of your digital assets.
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Digital Marketing
working together, we can help you develop a digital marketing roadmap to engage customers in all channels including mobile and social, execute campaigns, and assess the ROI.
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Digital Strategy
leveraging our exclusive research capabilities, we can help you become a digital master by developing and executing strategies to optimize customer experience, enable a digital workforce, institutionalize innovation, and manage digital risk.
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Innovation Workshops
uncovering new opportunities and quickly bringing them to life, Inspur can help you capture a competitive advantage. Leveraging the strength of our top-tier partnerships, we can quickly assemble teams and spaces to test ideas that may have long-term merit for your organization.
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Mobility Services
helping to drive customer engagement, strengthen your brand loyalty, and drive efficiencies, our team has the proven capabilities to maximize your mobile potential, from strategy to mobile development to mobile application and device management.
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User-Experience Design
crafting compelling digital designs is more than just visuals. Inspur’s team of experience designers and usability experts know how to orchestrate intuitive and visually powerful experiences across a broad array of media that will help you stand apart from your competition.
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Agile Enterprise
We help clients change their culture, development capabilities, and planning approaches to improve performance and become more agile to challenges.
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Customer Relationship Management
We translate client strategies into operational processes and IT systems that optimize business performance to deliver sales process excellence
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Customer Experience Management
We help clients create and enhance customer lifetime value, higher share of wallet, and bring about a continued set of positive experiences
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New Business Models
helping to drive customer engagement, strengthen your brand loyalty, and drive efficiencies, our team has the proven capabilities to maximize your mobile potential, from strategy to mobile development to mobile application and device management.
Digital Customer Experience Modernization
Using our four pillars to success, Inspur helps enterprises redefine consumer experiences, renew and amplify their technology core, and ensure unified orchestration and management across the digital ecosystem.
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We work with companies across industries to design and execute digital marketing strategies—and radically reshape the customer experience—in an accelerated fashion. We help our clients make significant improvements in the number of campaigns launched, customers reached, and sales achieved. Close collaboration between Inspur experts and client teams helps our clients develop the “test and learn” capabilities that are the hallmarks of digital leaders.
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Develop new agile marketing and IT processes and help clients build the skills needed to operate in a digital, data-driven environment. We help our clients’ marketing, sales and customer-support teams operate in ways that are more integrated and responsive.
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We work hand-in-hand with client executives and consultants to support implementation by rapidly creating digital prototypes and embedding solutions in clients’ existing technology platforms.
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Our diverse global team comprises more than 300 technologists with expertise in digital design, user interaction, mobile and cloud technologies, big data architecture, and Agile software development.
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We work with consultants to fully understand our clients’ business context, goals, and challenges. Then we deliver quick, high-value, and cost-effective digital prototypes and solutions that work across form factors (mobile, tablets, and PC) using the latest cloud, mobile, and big data technologies.
Our approach is fast, flexible, and collaborative. We create rapid prototypes, usually in 2 to 3 weeks and full-scale applications typically within 2 to 3 months, to help clients create alignment and deliver greater impact. We work collaboratively, using Agile principles, through design and development to deliver fully functioning Web-based and mobile applications that meet business goals.